You can register online instantly if you are an HSBC customer with an ATM Card, Credit Card or Personal Banking Number and an associated PIN. As soon as your registration has been completed you can start using Personal Internet Banking. Click here for "minimum system requirements" to access Personal Internet Banking.

Please contact a customer service representative at your HSBC Branch or customer service center for more information or call us on 800 4525.

Please click here to view the minimum system requirements.

Check the version of your browser by clicking on 'HELP' and then on 'About Internet Explorer/ Netscape Navigator'. You will see a screen that tells you the browser version number.

Currently Personal Internet Banking is only offered in English.

The maximum amount to transfer money is set by yourself within Personal Internet Banking. However, we do not allow money transfers online exceeding AED 185,000.

After you have entered the details of any transaction, you will be asked to confirm the details before the instruction is placed. If you have made an error, you can easily amend the details before you submit the instruction.

You will receive instant confirmation (with a reference number) as soon as the instruction is received by HSBC.

Registering for Personal Internet Banking is free. Most online services are also free. Certain services incur a service charge but the fees are lower than in the branch. Click here for more details on fees and charges for Personal Internet Banking service.

HSBC uses the highest level of security and encryption available to ensure that your information and transactions remain private and confidential. Do your part to ensure your own security by keeping your PIN secret. Do not write it down or disclose it to anyone. Click here for more information on "Online Security" from HSBC.

If you have any questions or need any help using Personal Internet Banking, simply call us on 800 4525 (from within the UAE) or +971 800 4525 (from outside the UAE).