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| The minimum system requirements for customers wishing to use the Personal Internet Banking service via a PC is as follows: Netscape Communicator Version 4.72 or higher - excluding Version 6.x (currently not supported) - with the following features: 1. Third-party plug-in extensions 2. Secure Socket Layer OR 1. Microsoft Internet Explorer Version 5.0 or higher 2. 486/66 Processor 3. 12 MB memory (24Mb for NT) 4. 50 MB free disk space 5. Windows 95, 98 or NT 4.0 (with Service Pack 4) 6. 128-bit Encryption The minimum system requirements for customers wishing to use the Personal Internet Banking service via an Apple Mac is as follows: 1. Microsoft Internet Explorer version 4.5 or 2. Netscape version 4.0 or higher - excluding Version 6.x (currently not supported) 3. PowerPC 68030 processor 4. 8 MB memory 5. 9.1 - 36.6 MB free disk space (depends on installation configuration) 6. MacOS v7.1 7. 128-bit Encryption If you experience any problems accessing our service, further guidance and advice can be obtained by contacting HSBC Personal Internet Banking Contact Centre service on 800 4525 (UAE) or + 971 800 4525 (Outside UAE).
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