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Apple Pay

Everyday purchases. Bought with Apple Pay.

Apple Pay changes how you pay with contactless payment technology and unique security features. So you can pay in an easy, safe, and private way using the devices you use every day.


Apple Pay is now available with all HSBC Credit and Debit Cards.


Limited time offer

Get 10% cashback up to AED 100 or 10 times Air Miles up to 15,000 Miles when you make 3 or more purchases with Apple Pay.*


It's accepted everywhere you can make contactless purchases, wherever you see one of these symbols.


*Offer valid until 31st December 2017. Offer and Mobile Wallet Terms and Conditions apply.

How to add a card 


Set up is simple


You can add up to eight cards. The same card can be added on up to nine devices. The first card added to Apple Pay will be the default card.

Make sure your HSBC card is your default card. If it's not, you can change it by going to Settings, and then Wallet & Apple Pay. Tap on default card then tap on your HSBC card to make it your default card.

Important information

If you can't find the plus sign or the "Add Credit or Debit Card" field within the Wallet App, please ensure that your region is set to United Arab Emirates.

You can do this by going to Settings > General > Language & Region > Region.

iPhone* 

Open the Wallet app, then tap the plus sign in the upper-right corner. From there, simply enter your card's security code to add your card from your iTunes account or, select "Add a different card" and use your iPhone camera to enter the card information, or type it in manually.

Click here to watch the tutorial.

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Proceed

*Apple Pay is available on iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, and iPhone SE.

Apple Watch* 

Open the Apple Watch app on you iPhone and tap "Wallet & Apple Pay". Then select "Add a new Credit or Debit Card". From there simply enter your card's security code to add your card from your iTunes account. To add a different card use your camera to enter the card information, or type it in manually.

*When paired with an iPhone 5 or later model.

iPad 

Apple Pay is available on iPad Pro, iPad Air 2, iPad mini 4, and iPad mini 3. Go to "Settings", tap "Wallet & Apple Pay", and select "Add Credit or Debit Card". From there simply enter your card's security code to add your card from your iTunes account, or, select "Add a different card" and use your camera to enter the card information, or type it in manually.

How to pay 

iPhone 

To use your default card, rest your finger on Touch ID and hold your iPhone near the contactless reader until you see Done and a checkmark on the display.

To switch cards on your iPhone, hold your device near the reader without resting your finger on Touch ID. When your default card appears, tap it, then tap the one that you want to use. Rest your finger on Touch ID to pay.

Apple Watch 

To use your default card, double-click the side button and hold the display of your Apple Watch near the contactless reader. Wait until you feel a gentle tap.

On your Apple Watch, double-click the side button. When your default card appears, swipe left or right to switch cards. Hold your watch near the reader to pay.


FAQs 

What is Apple Pay? 

Apple Pay is the new easy, secure and private way to pay in stores, on the web or in apps using your iPhone or Apple Watch iPhone or iPad. Simply add your HSBC card to Wallet and you can transact using Apple Pay.

How do I set my HSBC card as the default card for Apple Pay? 

The first card you add to Wallet is your default card. To change your default card go to Settings, select Wallet & Apple Pay and tap Default Card. Select your HSBC card to make it the default card for transactions.

You can also change a default card by selecting the card you would like to make the default, and dragging it to the front in Wallet. Tap "OK" when prompted.

Where can I use Apple Pay? 

Apple Pay can be used wherever you see the contactless payment symbol or Apple Pay mark.

You can also make in-app purchases on your compatible iPhone or iPad.

Is Apple Pay safe?  

Apple Pay is a safe way to make payments. With Apple Pay, instead of using your actual HSBC card numbers when you add your card, a unique Device Account Number is assigned, encrypted, and securely stored in the Secure Element, a dedicated chip in iPhone, iPad, and Apple Watch. When you make a purchase, the Device Account Number, along with a transaction-specific dynamic security code, is used to process your payment so your actual card numbers are never shared by Apple with merchants or transmitted with payment.

To protect your card:

  • you must not choose a device passcode that can be easily guessed by anyone else or tell anyone else what your device passcode is;
  • and you must ensure that you do not store anyone else's fingerprint within your Apple Pay device.
Which devices are compatible with Apple Pay?  

Apple Pay is available on iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone SE, iPad Pro, iPad Air 2, iPad mini 4 and iPad mini 3.

What should I do if I lose my iPhone, iPad or Apple Watch?  

If your iPhone, iPad or Apple Watch is lost or stolen, you can go to icloud.com/find or use the Find My iPhone app to suspend or permanently remove your HSBC card from that device. This will happen even if your device is offline and not connected to a mobile or Wi-Fi network.

Apple will also be able to remove your card(s) from a device. Alternatively, you can contact us to suspend or remove your card from Apple Pay.

What should I do if I lose my card?  

Please contact us immediately if you lose your card. While your physical card will be deactivated, you will be able to continue to use Apple Pay immediately after we issue a replacement.

What happens when I replace or update my device?  

If you replace or update your device, you will need to add your card(s) to Wallet again.

Please ensure that you remove your card(s) from any device before selling, exchanging, or disposing of them. You should also remove your card if you temporarily pass your device to someone else; for example if you pass it to be repaired.

You can remove a card from Apple Pay at any time. Go to Settings > Wallet & Apple Pay, tap the card that you want to remove, then tap Remove Card.




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You are leaving hsbc.ae

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.

You are leaving hsbc.ae

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.

You are leaving hsbc.ae

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.

You are leaving hsbc.ae

This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of HSBC Bank Middle East Limited website.