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International Recognition

International Recognition

International Recognition and Emergency Support

Wherever you go, we're only a phone call away

You relish immersing yourself in different cultures for business and pleasure. But you value the reassurance that wherever you go, help is always on hand from someone who understands your needs and speaks your language.

We can even provide useful local information about everything from restaurants to cultural events and entertainment.

The international banking benefits that HSBC Premier provides will also cover your family, so you can rest easy while your children travel for study or work.

Whether you are travelling abroad to live or work, HSBC Premier's international banking services will help you to feel secure. Wherever you are in the world, you'll get the same high level of service.

HSBC Premier's international banking services include:

  • Guaranteed priority service for all your international banking needs
  • In an emergency, simply call HSBC Premier's emergency hotline +1-908-PREMIER for immediate international assistance
  • Instant emergency cash advance of US $2,000 together with next-day card replacement in the event of loss or theft.

Feel at home wherever you are with HSBC Premier's international banking services. For more information view our Premier Centre Demo.

Always putting you first


  • Local support and recognition both at home and abroad
    Whether you are in UAE or travelling, you can always enjoy privileged access to our wealth management and banking services when you visit any of our International Premier Centres. Simply present your HSBC Premier Credit Card or ATM card at over 250 International Premier Centres around the world to receive the warmest welcome and avail yourself of exclusive lounge facilities.
  • Access to your Premier Relationship Manager and Dedicated Premier Call Centre when abroad
    When you are visiting countries outside of UAE, you can reach UAE's Premier Phone Banking services for free by making a collect call through the local telecom provider and connecting to +97142241000. Alternatively, you can visit any of our Premier Centres to reach your Premier Relationship Manager at home, logon to HSBC Internet Banking, or connect to the UAE Premier Call Centre.
  • Provision of local knowledge and travel tips
    Our Premier Centres worldwide are an invaluable information guide whenever you travel. Come and talk to our Premier staff in the country you are visiting to find out more about local places to eat, hotspots to visit and things to do. Tap into our local knowledge to make your trip more interesting and rewarding.
  • 24-hour Premier Call Centre and Automated Phone Banking Services
    Enjoy the convenience of our simple, easy-to-use manned and automated Phone Banking service. With us, your banking needs are well taken care of, 24-hours a day, 7 days a week.

    You can check your account balances and transfer funds between any of your sole-named / joint named accounts1 or make payments to registered2 HSBC and third party accounts. You can also pay your bills via our automated Phone Banking services.
  • Internet Banking Service
    Through HSBC Internet Banking, you can handle your personal finances in your own time, and in the privacy of your home or office. HSBC Internet Banking allows you to enjoy our comprehensive range of internet-enabled financial services, including bill payments and fund transfers within UAE and around the world.
  • Worldwide ATM network
    With your Premier ATM card, you can access all of your accounts. Your ATM card can also be combined with your Premier Credit Card so that you can use your Premier Credit Card to access your Credit Card account as well as your UAE bank account.

    Moreover, whether you are at home or abroad, you can withdraw cash from your savings and current account at over 23,000 HSBC ATMs worldwide free of charge. Additionally, you can access over 1,000,0003 third party ATMs.

1. Customer can only transfer fund through joint named account(s) after registration.
2. Customer has to set up transfer limit through registration, before transferring fund to non-registered account(s).
3. Charges apply.

Security when it matters


  • Global Safety Net planner
    HSBC Premier?s emergency support service covers you and your family, wherever they are in the world. To find out more, launch our Global Safety Net planner.
  • Emergency encashment services
    We understand that accidents can and do happen so we provide hassle-free encashment services should such an emergency arise. You can choose to either visit one of our HSBC branches or simply make a collect call to the Premier Emergency hotline on +1 314 275 6774 to arrange emergency cash that can be delivered to over 245,000 outlets across 200 countries; now that's convenience!
  • Report loss of Credit Cards and Emergency Card Replacement Service4
    We provide efficient emergency card cancellation and replacement services through the Premier emergency hotline on +1 314 275 6774. If you lose your Credit Card, we will block your card immediately and issue a new Card to you the next day.
  • Worldwide number +1-908-PREMIER(+1-908-7736437)
    Wherever you are in the world, it's easy to remember that you can always call our worldwide Premier hotline +1-908-PREMIER5 for the aforementioned emergency assistance services 24 hours a day, 7 days a week ensuring peace of mind.

4. Service operated by MasterCard International and its appointed agent / third party service provider.
5. Charges apply.

Find Premier Centres wherever you'll be in the world

Find out more about where you are moving to and how we can help: