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How HSBC can help

To help make the transition as easy as possible we can set up an account before you arrive in the UAE.

  • Instant Account Number
  • 24-hour Account Kit Delivery

We are here to help the moment you set foot in the UAE.

'Meet and Greet'1 at Dubai International Airport

You will be met on arrival and escorted through all the formalities and clearances, including assistance through Immigration with swift clearance through a fast-track counter. You will also enjoy a complimentary porter service to help you with your baggage.

This service includes:

  • Meet and greet on arrival as you enter the terminal
  • Accompany and escort you all the way through the airport formalities
  • Fast track through immigration and security
  • Help you with baggage reclaim on arrival
  • Porter service to help you with your baggage on arrival or departure
  • Premier eligible customers also receive a Chauffeur Service: door-to-door drop off from the airport to your chosen destination

Complimentary mobile phone line (SIM Card2)

When we meet you on arrival at the airport, we will also give you a free mobile SIM Card which includes:

  • 30 flexi minutes
  • 500MB of data
  • Free upgrade to a permanent postpaid package

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1 This service is arranged through Marhaba an independent company, and is only available to our HSBC Advance and Premier customers. If your family is flying with you , please advise us so we can arrange a family package - If your family is flying separately charges will apply. Marhaba terms and conditions apply.

2 The complimentary mobile SIM Card is provide through Du. Du terms and conditions apply.

Apply now

  • Instant Account Number
  • 24-hour Account Kit Delivery

Apply now

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