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    HSBC Mobile Banking app

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When you can't get to the bank, let the bank come to you. Download

Access and manage your HSBC accounts easily and securely anytime and anywhere.

With the HSBC updated Mobile Banking App, you can:

  • View and apply for a wide range of products and services

  • Make instant1 transfers easily to your global HSBC accounts2

  • Transfer money within your own local HSBC accounts

  • Make money transfers to other local banks

  • View currency exchange rates3 and use the in-built currency calculator

  • Pay your domestic DEWA, Etisalat and credit card4 bills

  • View your account balances, account details and transaction history for all your local and global5 HSBC accounts on one screen

  • Send and receive secure messages

  • Enjoy peace of mind with HSBC Secure Key, a portable device that provides even more protection to your online banking experience

  • Stay updated on our range of exclusive credit card offers both at home and abroad

  • Locate an HSBC branch or ATM nearest to you

Available for iPhone®, iPad®, AndroidTM and BlackBerry® digital devices running up to date software.

It's easy to get started

1. To register for HSBC Mobile Banking, simply view demo on how to register for online banking
If you are already registered for online banking, then follow steps 2 and 3
2. Download and install the HSBC Mobile Banking App for suitable to your smartphone/tablet from:
App Store Google Play BlackBerry
3. Use your existing login details to log on to HSBC Mobile Banking

1Click here for the list of currencies you can transfer instantly.
2Only available to HSBC Premier and Advance customers. Global Transfers are available in 33 countries. Transfer charges are waived for Premier customers but other charges, such as currency exchange fees may apply. Terms and conditions apply.
3Exchange rates shown on your mobile banking are for indicative purposes only. Please refer to our live rates on Personal Online Banking International Transfer Page. Terms and conditions apply.
4Credit card bill payment refers to paying bills for NAJM and AMEX cards only. For Credit Card payments, you need to use 'Money Transfers'.
5Global View is available in 35 countries for HSBC Premier and Advance customers only. Terms and conditions apply.
Apple, iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android is a trademark of Google Inc.
Google Play is a trademark of Google Inc.
BlackBerry is a trademark of Blackberry Limited.

HSBC Bank Middle East Limited (the "Bank") is required to act in accordance with the laws and regulations operating in various countries around the world relating to international sanctions. Under these sanctions requirements, the Bank is prohibited from engaging in certain transactions. The Bank would only process transactions that are in compliance with applicable sanctions.

Simple, speedy banking. Now on your smartphone.

Please follow our security tips when using HSBC Mobile Banking:

• Do not store your online banking username and password details in your smartphone
• We recommend that you regularly install and update the latest antivirus and anti-spyware software on your smartphone
• You should not share your smartphone with anyone after logging on to HSBC Mobile Banking
• Always ensure you log off properly when you’re finished with HSBC Mobile Banking
• When using a Wi-Fi connection, use trusted Wi-Fi networks or service providers and enable security protection such as Wi-Fi Protected Access (WPA), if possible
• We recommend that you do not use smartphones which have been jailbroken or modified against the manufacturer's or network operator's guidelines, as this may have created security loopholes
• You should enable screen lock and password protection on your phone to prevent unauthorised access
• Regularly clear the cache

For the full list of security tips, please visit: www.hsbc.com/online-security.

Answers to frequently asked questions

From managing your accounts online to what you can do in online banking to details on making transfers and payments to Global View and Global Transfers. It's all here.

For further information or technical issues on online banking or Mobile banking, please call us on 800 4525 (within UAE) +9714 227 4310 (outside UAE)

Register Log on

To log on or register, click here:        



List of supported currencies for Instant transfer

Currency Code Name of Currency
AED UAE Dirham
AUD Australian Dollar
BHD Bahraini Dinar
CAD Canadian Dollar
CHF Swiss Franc
CZK Czech Koruna
DKK Danish Krone
EUR EURO
GBP Pound Sterling
HKD Hongkong Dollar
INR Indian Rupee
JPY Japanese Yen
KWD Kuwaiti Dinar
MXN Mexican Peso
NOK Norwegian Krone
NZD New Zealand Dollar
PLN Polish Zloty
SAR Saudi Riyal
SEK Swedish Krona
SGD Singapore Dollar
THB Thai Bhat
USD US Dollars
ZAR South African Rand

Important Information

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.


Important Information

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.


Important Information

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.


Important Information

This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of HSBC Bank Middle East Limited website.


Important Information

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.


Arabic

Mobile Banking

Mobile Banking

When you can't get to the bank, let the bank come to you.

Download the HSBC Mobile Banking app now. Available in English and Arabic.

App Store Google Play BlackBerry

Introduction

Access and manage your HSBC accounts easily and securely anytime and anywhere.

With the HSBC updated Mobile Banking App, you can:

  • View and apply for a wide range of products and services
  • Make instant1 transfers easily to your global HSBC accounts2
  • Transfer money within your own local HSBC accounts
  • Make money transfers to other local banks
  • View currency exchange rates3 and use the in-built currency calculator
  • Pay your domestic DEWA, Etisalat and credit card4 bills
  • View your account balances, account details and transaction history for all your local and global5 HSBC accounts on one screen
  • Send and receive secure messages
  • Enjoy peace of mind with HSBC Secure Key, a portable device that provides even more protection to your online banking experience
  • Stay updated on our range of exclusive credit card offers both at home and abroad
  • Locate an HSBC branch or ATM nearest to you

 

Available for iPhone®, iPad®, AndroidTM and BlackBerry® digital devices running up to date software.

 

It's easy to get started

1. To register for HSBC Mobile Banking, simply view demo on how to register for online banking

If you are already registered for online banking, then follow steps 2 and 3

2. Download and install the HSBC Mobile Banking App for suitable to your smartphone/tablet from:
App Store Google Play BlackBerry

3. Use your existing login details to log on to HSBC Mobile Banking

 

1Click here for the list of currencies you can transfer instantly.
2Only available to HSBC Premier and Advance customers. Global Transfers are available in 33 countries. Transfer charges are waived for Premier customers but other charges, such as currency exchange fees may apply. Terms and conditions apply.
3Exchange rates shown on your mobile banking are for indicative purposes only. Please refer to our live rates on Personal Online Banking International Transfer Page. Terms and conditions apply.
4Credit card bill payment refers to paying bills for NAJM and AMEX cards only. For Credit Card payments, you need to use 'Money Transfers'.
5Global View is available in 35 countries for HSBC Premier and Advance customers only. Terms and conditions apply.
Apple, iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android is a trademark of Google Inc.
Google Play is a trademark of Google Inc.
BlackBerry is a trademark of Blackberry Limited.

HSBC Bank Middle East Limited (the "Bank") is required to act in accordance with the laws and regulations operating in various countries around the world relating to international sanctions. Under these sanctions requirements, the Bank is prohibited from engaging in certain transactions. The Bank would only process transactions that are in compliance with applicable sanctions.

Security Tips

Simple, speedy banking. Now on your smartphone.

Please follow our security tips when using HSBC Mobile Banking:

  • Do not store your online banking username and password details in your smartphone
  • We recommend that you regularly install and update the latest antivirus and anti-spyware software on your smartphone
  • You should not share your smartphone with anyone after logging on to HSBC Mobile Banking
  • Always ensure you log off properly when you’re finished with HSBC Mobile Banking
  • When using a Wi-Fi connection, use trusted Wi-Fi networks or service providers and enable security protection such as Wi-Fi Protected Access (WPA), if possible
  • We recommend that you do not use smartphones which have been jailbroken or modified against the manufacturer's or network operator's guidelines, as this may have created security loopholes
  • You should enable screen lock and password protection on your phone to prevent unauthorised access
  • Regularly clear the cache

For the full list of security tips, please visit: www.hsbc.com/online-security.

Mobile Banking FAQs

Answers to frequently asked questions

From managing your accounts online to what you can do in online banking to details on making transfers and payments to Global View and Global Transfers. It's all here.

  What is Mobile banking?

  How is Mobile Banking different to online banking?

  How do I access Mobile Banking?

  How much does Mobile Banking cost?

  Do I need to register for Mobile Banking?

  What is the URL (address) for Mobile Banking?

  Which HSBC banking services are available using Mobile Banking?

 

Using Mobile Banking

  How can I access other Personal online banking functions?

  Can I still use regular online banking via my mobile phone?

  If I want to go to the full website after I log on to Mobile Banking, do I need to enter my username and password again?

  Can I access HSBC Mobile Banking overseas?

  Do I need an HSBC account to use Mobile Banking?

  I've logged on to Mobile Banking but there is no menu. How do I get started?

  Can I schedule a transfer for a later or recurring date using Mobile Banking?

  Can I pay bills using HSBC Mobile Banking?

  Can I set up a new biller?

  Can I change or delete a scheduled payment I have set up using Mobile Banking?

  Who can I contact for help with HSBC Mobile Banking?

 

Technical information

  Can I be logged on to online banking and Mobile Banking at the same time?

  What happens if I get locked out of Mobile Banking or have forgotten my password?

  Can I exit HSBC Mobile Banking by closing the phone internet browser or switching off the mobile phone?

  What happens if I answer a phone call or text message while using Mobile Banking?

  Is it safe to use my mobile for online banking?

  Is online banking on my mobile going to be slow?

  Why can't I connect to the internet on my mobile phone?

  It's taking a long time to load when I access the logon page/confirmation page etc. Is there a problem with your service?

  What mobile devices can I use?

  What do I do if I get a 'no response from gateway' message?

  When I access www.hsbc.ae using my mobile device, I get the normal HSBC website, not the mobile landing page?

  How do I access the Mobile Banking quickly from the home page?

Mobile Banking Demo

View Mobile Banking Demo

For further information or technical issues on online banking or Mobile banking, please call us on

800 4525
within UAE

+9714 227 4310
outside UAE


 

To log on or register, click here:
 

Log on Register

List of supported currencies for Instant transfer

Currency Code Name of Currency
AED UAE Dirham
AUD Australian Dollar
BHD Bahraini Dinar
CAD Canadian Dollar
CHF Swiss Franc
CZK Czech Koruna
DKK Danish Krone
EUR EURO
GBP Pound Sterling
HKD Hongkong Dollar
INR Indian Rupee
JPY Japanese Yen
KWD Kuwaiti Dinar
MXN Mexican Peso
NOK Norwegian Krone
NZD New Zealand Dollar
PLN Polish Zloty
SAR Saudi Riyal
SEK Swedish Krona
SGD Singapore Dollar
THB Thai Bhat
USD US Dollars
ZAR South African Rand

You are leaving hsbc.ae

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.

You are leaving hsbc.ae

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.

You are leaving hsbc.ae

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.

You are leaving hsbc.ae

This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of HSBC Bank Middle East Limited website.

Proceed

You are leaving hsbc.ae

This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of HSBC Bank Middle East Limited website.

Proceed

You are leaving hsbc.ae

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.

Proceed

You are leaving hsbc.ae

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.

Proceed

You are leaving hsbc.ae

This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of HSBC Bank Middle East Limited website.

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