HSBC The world's local bank

Check your balance. Pay a bill. Move money between your accounts. Available 24/7, Phone banking is a quick, convenient way to keep on top of your finances.

How it works

Whenever you call, you'll be asked to enter your 10 digit PBN and 6 digit PIN*. As soon as you've entered your security details, we'll put you through to a member of our Phone banking team who can access your account details and help you manage your money.

You can use Phone banking to do all this - and more...

• Check your account balance
• Move money between your accounts
• Make bill payments
• Request a statement
• Create or change a Standing Order
• Cancel a card and order a replacement
• Request for a new cheque book
• Change your personal details
• Open new accounts, and apply for additional services
• Arrange a foreign exchange transaction
• Check interest rates
• Resolve Internet Banking issues
• Create Instant Phone Banking, and Debit / Credit Card PINs

Want to use Phone banking?**

If you're an HSBC Premier customer
call us on 800 4320 (within UAE) or +971 4 224 1000 (outside UAE).

If you're an HSBC Advance customer
call us on 800 4420 (within UAE) or +971 4 325 4573 (outside UAE).

If you're an HSBC Personal Banking customer
call us on 600 55 4722 (within UAE) or +971 600 55 4722 (outside UAE).