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Visa Checkout

visa checkout

Long checkout forms are out. Paying in a few clicks is in.

Introducing Visa Checkout. A secure online payment service that stores your payment and shipping information for a faster checkout at over 500 global merchants.


Getting started is easy


  • Register


    Create your free Visa Checkout account
  • Store Information Once


    Enter your HSBC Credit Card details and shipping address
  • Go Shopping


    Skip forms and speed through online checkouts
Register now

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Frequently Asked Questions (FAQs) by Visa® 

What is Visa Checkout? 

Visa Checkout makes online shopping more enjoyable by making it easy to complete your purchase. Simply enter your username and password and speed through your online shopping experiences with a single account that can be used across all your devices. No need to re-enter your card number or address. And you can store and use any major credit or debit card.

Where can I use Visa Checkout to make purchases online? 

Today you can use Visa Checkout at many of your favorite online stores, with many more joining each month. For a full list, visit.

checkout.visa.com/shopping

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How do I enroll in Visa Checkout? 

To create a Visa Checkout account, go to the

Visa Checkout enrollment page.

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What kind of payment methods can I add to my Visa Checkout account? 

You can add Visa, MasterCard, American Express or Discover credit or debit cards to your Visa Checkout account.

Does Visa Checkout work on my mobile device? 

Visa Checkout can be accessed using any web-enabled mobile device.

Does Visa Checkout share my information with marketers? 

Visa Checkout will never share any of your information with third party marketers, unless you opt to allow us to do so. Learn more by reading our

Privacy Policy Highlights

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, or our full

Privacy Policy

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.

How is my Visa Checkout account information protected? 

Visa is experienced in handling sensitive information. We use advanced security technologies to protect the information you store in your Visa Checkout account, including industry standard encryption and multilayer authentication.

Whom should I contact if I have a question about a purchase I made with my Visa Checkout account? 

If you have concerns about a promotion, coupon, discount, charge, delivery of or issues related to a purchase, the status of a refund, or have any customer service issues with the merchant, please contact the merchant.

If you have an issue that has not been resolved by the merchant and would like to escalate a concern about a charge or refund, we suggest that you contact the issuer of your card by calling the customer service number on the back of the card you stored in your Visa Checkout account and used to make the purchase.

Why do I see a prompt with Verified by Visa or MasterCard® SecureCode™ during checkout? 

Depending on the card that you use during checkout, you may see an extra security prompt put in place by the financial institution that issued your card to confirm that you are the authorized cardholder. This helps reduce the risk of fraud on your account. For more information on Verified by Visa, please visit

usa.visa.com/support/consumer/security

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For more information on MasterCard SecureCode, please visit

mastercard.us/support/securecode

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Can I receive alerts with Visa Checkout? 

Visa Checkout does not provide an alert service for transactions. Please check with your financial institution to see if they offer an alert service for your card.

Creating an account

What are the guidelines for creating a password for a Visa Checkout account? 

When you're selecting a password for your Visa Checkout account, keep these password requirements in mind:

  • At least 6 characters and maximum 32 characters.
  • Can include lower case and capital letters.
  • Allowed special characters: ! @ # $ % & * ?
  • Cannot contain a portion of your email address.
  • Cannot contain spaces or three or more consecutive repeating characters.

Accessing your account

If I forget my password, what should I do? 

If you forget your password, follow these steps:

  • Visit secure.checkout.visa.com

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  • Click the "Forgot?" link on the sign in page.
  • We'll send password reset instructions to the email address associated with your account. Follow those instructions to create a new password.
    If you don't receive the password reset email, we suggest checking your spam folder. If the email isn't there, you can request a new one, or contact us

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My account is locked. How can I unlock it? 

To prevent unauthorized access to your account, we lock your account temporarily if you enter an incorrect username or password too many times. You can unlock your account by using the Forgot Password link, or you can contact us for assistance. You are not able to use your Visa Checkout account for purchases during the time the account is locked.

Why am I presented with security questions when I try to access my account? 

To protect access to your account, we may ask you to answer a security question that other people would have trouble answering. If you have trouble accessing your account at any point, these questions help us confirm your identity. We might ask you to answer these questions when you log in from a new device, when you have forgotten your password, or when you contact customer support via phone.

When you create a Visa Checkout account, security questions are generated automatically based on information stored in your account. You may optionally set up additional security questions by signing in to your account and clicking the Account Settings link. The answers to your Visa Checkout security questions must meet the following requirements:

  • Answers must be between 3 and 24 characters in length.
  • The characters you use can be numbers, letters, special characters, and/or spaces.
  • You can't use the same answer for another Visa Checkout security question.

Your answers are not case-sensitive, so "Dog" and "dOg" are treated the same way.

How long before my Visa Checkout log in session expires due to inactivity? 

After a short period of inactivity or if you close your browser window you will be automatically logged out of your Visa Checkout session and you will be required to log back in afterwards.

How do I close out my Visa Checkout session? 

Click Log Out which appears in the top right hand corner of the screen to close Visa Checkout.

Making changes to your account

Can Visa Checkout keep me signed in or remember my password? 

To make using Visa Checkout even faster and easier, you can stay signed in and skip entering your password when checking out.


Learn more

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about this setting and enable it on your device.

How do I change my password? 

You can change your password any time you need to by following these steps:

  • Visit secure.checkout.visa.com

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    and sign in to your account.
  • Go to "My Account Information" section.
  • Click "Edit" under "Sign In Information"
  • Click "Update" to save your new password

We'll send a confirmation email to your email address to notify you of the change.

What if I am having trouble adding a payment card? 

If you receive an error message when you try to add a payment card, it is likely that the billing information you entered doesn't match the billing information associated with that card. Please verify that you have correctly entered your card information, and that the billing address matches the card information on file with your card issuer.

To help prevent unauthorized access to card information, we won't let you add a card if you've tried to add it multiple times with incorrect information. If you receive an error message saying that you have exceeded the maximum number of attempts to add or edit a card, you won't be allowed to add that payment method to your account for another 24 hours.

How do I close my account? 

We'd hate to see you go. Please

contact us

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if there's anything we can do to help. To permanently close your personal Visa Checkout account, click the link below:

Close Your Account

If you have a developer account, you can close your account by contacting developer-support@mail.checkout.visa.com



Visa Checkout Terms and Conditions Apply.



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This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.

You are leaving hsbc.ae

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.

You are leaving hsbc.ae

This link may allow you to access a non - HSBC website. HSBC Bank Middle East Limited has no control over the linked website and is not liable for your use of it.

You are leaving hsbc.ae

This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of HSBC Bank Middle East Limited website.