Banking | Frequently Asked Questions

Planned maintenance

HSBC ATMs and some debit card services will be temporarily unavailable on 12 September, and domestic transfers on 13 September. Find out more.

Our website doesn't support your browser so please upgrade.

Skip page header and navigation
Personal
Business

List of languages English
- العربية
- Selected English
Register
Online banking
Log On Log Out

Everyday banking Accounts & services
Premier banking

HSBC Premier Elite

HSBC Premier

HSBC Premier rewards and offers

Current accounts

Private Bank

HSBC Advance

Personal Banking Account

Emirati Prestige

Compare

View all

Savings accounts

E-Saver account

Term Deposit account

Savings account

View all

Services and referrals

Refer a friend

Digital cards and wallets

Supplementary Debit Cards

International

Moving to the UAE

Global Money Account

New to UAE credit cards

Egyptian expat services

Non-resident Indian services

International education

Open an overseas account
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Credit cards Cards & offers
Credit cards

HSBC Emirates Skywards Infinite

HSBC Emirates Skywards Signature

Premier

Advance

Cash+

Live+ (Cashback)

Private Bank

Compare

Supplementary cards

See all cards

Credit card plans

Balance Transfer

Cash Instalment Plan

Flexi Instalment Plan

Digital cards and wallets

Offers

Rewards

Credit and debit card special offers

I love dining

Cinema offers

View all
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Borrowing Loans & mortgages
Loans

Personal Loan

Education Loan

Rent Loan

Home Improvement Loan

Top-Up Loan

View all

Mortgages

Compare our home loans

Balance transfers

First-time buyers

Buying from outside the UAE

Manage your home loan

View all home loans

Wealth credit facility

Lombard lending
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Transfers Digital account & FX
Money transfers

Global View and Global Transfers

International transfers

Domestic money transfers

Inward money transfers

Money transfers support

Aani mobile payments

International payment tracker

Manage information requests

Money transfers cost options
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Your wealth Investments & protection
Ways to invest

Future Planner

WorldTrader

Equities

Bonds

Mutual funds

ETFs

Structured products

Wealth management

Retirement planning

Life insurance

International Term Assurance (ITA)

Zurich Futura Whole Life Insurance

Critical Illness Protection

Wealth Accumulation Plan

Zurich Global Choice

View all

General insurance

Car insurance

Home insurance

Personal accident insurance

View all

Knowledge centre

Guides to investing

HSBC Wealth Insights
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Help Support & security
Help and support

Account set up

Download centre

Upload your documents

Complaints and feedback

Contact us

HSBC Community

Accessibility

Ways to bank

Online banking

Mobile banking

Register for digital banking

Phone banking

Find a branch or ATM

Security codes

Fraud and security

Safeguard

Stay safe online

Fraud Prevention

HSBC SmartServe

Financial wellbeing

Ways to manage your financial health

Creating a budget

How to save money

Managing your debt
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre

Everyday banking Accounts & services
Premier banking

HSBC Premier Elite

HSBC Premier

HSBC Premier rewards and offers

Current accounts

Private Bank

HSBC Advance

Personal Banking Account

Emirati Prestige

Compare

View all

Savings accounts

E-Saver account

Term Deposit account

Savings account

View all

Services and referrals

Refer a friend

Digital cards and wallets

Supplementary Debit Cards

International

Moving to the UAE

Global Money Account

New to UAE credit cards

Egyptian expat services

Non-resident Indian services

International education

Open an overseas account
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Credit cards Cards & offers
Credit cards

HSBC Emirates Skywards Infinite

HSBC Emirates Skywards Signature

Premier

Advance

Cash+

Live+ (Cashback)

Private Bank

Compare

Supplementary cards

See all cards

Credit card plans

Balance Transfer

Cash Instalment Plan

Flexi Instalment Plan

Digital cards and wallets

Offers

Rewards

Credit and debit card special offers

I love dining

Cinema offers

View all
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Borrowing Loans & mortgages
Loans

Personal Loan

Education Loan

Rent Loan

Home Improvement Loan

Top-Up Loan

View all

Mortgages

Compare our home loans

Balance transfers

First-time buyers

Buying from outside the UAE

Manage your home loan

View all home loans

Wealth credit facility

Lombard lending
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Transfers Digital account & FX
Money transfers

Global View and Global Transfers

International transfers

Domestic money transfers

Inward money transfers

Money transfers support

Aani mobile payments

International payment tracker

Manage information requests

Money transfers cost options
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Your wealth Investments & protection
Ways to invest

Future Planner

WorldTrader

Equities

Bonds

Mutual funds

ETFs

Structured products

Wealth management

Retirement planning

Life insurance

International Term Assurance (ITA)

Zurich Futura Whole Life Insurance

Critical Illness Protection

Wealth Accumulation Plan

Zurich Global Choice

View all

General insurance

Car insurance

Home insurance

Personal accident insurance

View all

Knowledge centre

Guides to investing

HSBC Wealth Insights
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Help Support & security
Help and support

Account set up

Download centre

Upload your documents

Complaints and feedback

Contact us

HSBC Community

Accessibility

Ways to bank

Online banking

Mobile banking

Register for digital banking

Phone banking

Find a branch or ATM

Security codes

Fraud and security

Safeguard

Stay safe online

Fraud Prevention

HSBC SmartServe

Financial wellbeing

Ways to manage your financial health

Creating a budget

How to save money

Managing your debt
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
English

Language

العربية
Selected English

Register
Online banking
Personal
Business

Log On Log Out

Connect with us

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.

Follow HSBC UAE on Instagram This link will open in a new window Follow HSBC UAE on Facebook This link will open in a new window Follow HSBC UAE on X, formerly Twitter This link will open in a new window

About HSBC

Contact HSBC

Write, call or send a message
Locate your nearest branch or ATM

And your nearest Express Banking location
Help & support

Got a question? We`re here to help you
About HSBC

Careers, media, investor and corporate information

Privacy and Security
Terms and Conditions
Hyperlink Policy
Accessibility
Social Media Terms

© 2026. HSBC Bank Middle East Limited UAE Branch, P.O. Box 66, Dubai, UAE (HBME) regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. In respect of certain financial services and activities offered by HBME, it is regulated by the Capital Market Authority in the UAE under license number 602004.

This website is designed for use in UAE. Cross border banking.