Banking | Frequently Asked Questions

System update

Aani payments to other UAE banks will be unavailable from 00:30 to 10:00 am on 17 May 2026. Find out more.

Important information

HSBC Group CEO Georges Elhedery’s statement regarding events affecting the GCC countries. Find out more.

Branch opening information and timings. Find out more.

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View all

Services and referrals

Refer a friend

Digital cards and wallets

Supplementary Debit Cards

International

Moving to the UAE

Global Money Account

New to UAE credit cards

Egyptian expat services

Non-resident Indian services

International education

Open an overseas account
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Credit cards Cards & offers
Credit cards

HSBC Emirates Skywards Infinite

HSBC Emirates Skywards Signature

Premier

Advance

Max Rewards

Cash+

Live+ (Cashback)

Private Bank

Platinum Select

Compare

Supplementary cards

See all cards

Credit card plans

Balance Transfer

Cash Instalment Plan

Flexi Instalment Plan

Digital cards and wallets

Offers

Rewards

Credit and debit card special offers

I love dining

Cinema offers

View all
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Borrowing Loans & mortgages
Loans

Personal Loan

Education Loan

Rent Loan

Home Improvement Loan

Top-Up Loan

Loan-AsYouGo

View all

Mortgages

Compare our home loans

Balance transfers

First-time buyers

Buying from outside the UAE

Manage your home loan

View all home loans

Wealth credit facility

Lombard lending
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Transfers Digital account & FX
Money transfers

Global View and Global Transfers

International transfers

Domestic money transfers

Inward money transfers

Money transfers support

Aani mobile payments

International payment tracker

Manage information requests

Money transfers cost options
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Your wealth Investments & protection
Ways to invest

Future Planner

WorldTrader

Equities

Bonds

Mutual funds

ETFs

Wealth management

Retirement planning

Life insurance

International Term Assurance (ITA)

Zurich Futura Whole Life Insurance

Critical Illness Protection

Wealth Accumulation Plan

Zurich Global Choice

Zurich YourLife

Zurich YourCare

View all

General insurance

Car insurance

Home insurance

Personal accident insurance

View all

Knowledge centre

Guides to investing

HSBC Wealth Insights
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
Help Support & security
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Account set up

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Upload your documents

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Contact us

HSBC Community

Accessibility

Ways to bank

Online banking

Mobile banking

FAQs and guides

Banking on the go

Phone banking

Find a branch or ATM

Secure Key

Fraud and security

Safeguard

Stay safe online

Fraud Prevention

HSBC SmartServe

Financial wellbeing

Ways to manage your financial health

Creating a budget

How to save money

Managing your debt
Important links

Important notices

Money transfers

Upload your documents

Retrieve Application

IBAN

Download centre
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