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Mobile banking

Access and manage your HSBC accounts easily and securely anytime and anywhere

HSBC Mobile Banking app, designed around you, for you.

At HSBC, we understand that your world is changing and so is the way you bank. The new HSBC Mobile Banking app serves your changing needs, with enhanced security and more convenience.

Start using mobile banking

Mobile banking features

With the new HSBC UAE app, you can:

  • Simplified log on using PIN and Biometrics1
    Log on to the mobile banking app using just a 6 digit PIN or fingerprint or facial maps instead of your username and password.
  • Transfer money within your own local HSBC accounts
  • Make money transfers to other local banks
  • Pay your domestic DEWA, Etisalat and credit card2 bills
  • View your account balances, account details, transaction history and real-time credit card transactions for all your local and global3 HSBC accounts on one screen
  • Enjoy peace of mind with HSBC Secure Key, a portable device that provides even more protection to your online banking experience

1Biometrics means the service provided by the Bank that allows you to use your fingerprint(s), facial map(s) stored on your mobile telephone device. Fingerprint authentication is available for iOS 10.1.1 & Apple iPhone 5S or above and on selected Android phones. Face ID is only available for iOS 11 and Apple iPhone X or above.

2Credit card bill payment refers to paying bills for NAJM and AMEX cards only. For Credit Card payments, you need to use 'Money Transfers'.

3Global View is available in 35 countries and regions for HSBC Premier and Advance customers only. Terms and conditions apply.

FAQs and Guides

Are you looking for help with mobile banking? Please visit our FAQ and Guides page.

Get started with mobile banking

If you’ve already registered for online banking:

You can use the same details to log on to the HSBC UAE Mobile Banking app.

Simply download the app and follow the instructions on screen.

If you’re not yet an online banking customer:

Register for online bankingIt’s quick and easy and you’ll be able to use the same details to log on to the HSBC UAE Mobile Banking app. 

Available for iPhone®, iPad® and AndroidTM digital devices running up to date software.

Apple, iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc.
Android is a trademark of Google Inc.
Google Play is a trademark of Google Inc.

Security tips

Please follow our security tips when using HSBC UAE app:

  • Do not store your online banking username and password details in your smartphone
  • We recommend that you regularly install and update the latest antivirus and anti-spyware software on your smartphone
  • You should not share your smartphone with anyone after logging on to HSBC UAE app
  • Always ensure you log off properly when you’re finished with HSBC UAE app
  • When using a Wi-Fi connection, use trusted Wi-Fi networks or service providers and enable security protection such as Wi-Fi Protected Access (WPA), if possible
  • We recommend that you do not use smartphones which have been jailbroken or modified against the manufacturer's or network operator's guidelines, as this may have created security loopholes
  • You should enable screen lock and password protection on your phone to prevent unauthorised access
  • Regularly clear the cache
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