Top of main content

Mobile banking

Access and manage your HSBC accounts easily and securely anytime and anywhere

Trade on your mobile

Now you can also access our Online Trading Platform in the HSBC UAE app.

Discover the HSBC UAE app

Managing your money has never been easier. Control your accounts on the go with our mobile banking app.

And with Digital Secure Key integrated into the app, you get instant access and greater control for online banking.

Start enjoying the HSBC UAE app

Let us help you get registered or download the app.

Mobile banking features

With the HSBC UAE app you can:

  • Access our Online Trading Platform on your mobile

    View and manage your investments, with no monthly trading profile fees, online and in the HSBC UAE app.

  • Manage your accounts

    View your account balances, account details, transaction history and real-time credit card transactions for all your local and global1 HSBC accounts on one screen.

  • Add new payees and transfer on mobile

    Add domestic and international payees and transfer money easily in the HSBC UAE app.

  • Send Money Internationally

    Send money internationally in over 20+ currencies to 200 countries and regions through Global Money Transfers (international payment outside HSBC) and send instant international payment to someone else within HSBC through HSBC to HSBC payment (International payment within HSBC).

  • Mobile Chat

    Get 24/7 support with mobile chat functionality, and never miss a message with support push notifications.

  • Global Money account

    Hold, send and convert money in up to 21 currencies.

  • Buy now, Pay later with your Flexi Instalment Plan

    Spread the cost of eligible purchases by creating easy to manage monthly repayment plans in the HSBC UAE app.

  • Manage your cards

    Control your spending with monthly spending limits, block or unblock your card, and create travel plans to help when you use your card abroad.

  • Digital Secure Key

    Enjoy peace of mind with Digital Secure Key, which provides protection when you use online banking.

  • Global Transfers

    Send money instantly between your linked global HSBC accounts for free.

  • Contact us

    Make pre-authenticated calls to our contact centre through the mobile app.

1Global View is available in 35 countries and regions for HSBC Premier and Advance customers only. Terms and conditions apply.

2Biometrics means the service provided by the Bank that allows you to use your fingerprint(s), facial map(s) stored on your mobile telephone device. Fingerprint authentication is available for iOS 10.1.1 & Apple iPhone 5S or above and on selected Android phones. Face ID is only available for iOS 11 and Apple iPhone X or above.

FAQs and Guides

Are you looking for help with mobile banking? Please visit our FAQ and Guides page.

Get started with mobile banking

If you’ve already registered for online banking:

You can use the same details to log on to the HSBC UAE Mobile Banking app.

Simply download the app and follow the instructions on screen.

If you’re not yet an online banking customer:

Register for online banking. It’s quick and easy and you’ll be able to use the same details to log on to the HSBC UAE Mobile Banking app. 

Available for iPhone®, iPad® and AndroidTM digital devices running up to date software.

Apple, iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc.
Android is a trademark of Google Inc.
Google Play is a trademark of Google Inc.

Security tips

Please follow our security tips when using HSBC UAE app:

  • Do not store your online banking username and password details in your smartphone
  • We recommend that you regularly install and update the latest antivirus and anti-spyware software on your smartphone
  • You should not share your smartphone with anyone after logging on to HSBC UAE app
  • Always ensure you log off properly when you’re finished with HSBC UAE app
  • When using a Wi-Fi connection, use trusted Wi-Fi networks or service providers and enable security protection such as Wi-Fi Protected Access (WPA), if possible
  • We recommend that you do not use smartphones which have been jailbroken or modified against the manufacturer's or network operator's guidelines, as this may have created security loopholes
  • You should enable screen lock and password protection on your phone to prevent unauthorised access
  • Regularly clear the cache
Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.