Top of main content

Domestic transfers

Make local money transfers from your UAE accounts

Send money locally in just a few simple steps

Transfer money from your HSBC UAE accounts to pay your local utility, telephone or credit card bills with domestic money transfers, a safe and convenient way to make payments.

Follow our easy steps to add a payee and make a domestic transfer

Ready to get started?

Log on or register for online banking for the quickest and easiest way to transfer money

A Secure Key is required to add a new beneficiary.

Why you should choose domestic money transfers

  • No fees

    Enjoy domestic money transfers without any fees.

  • Secured transaction

    HSBC Secure Key gives you extra protection to ensure only you can access your account.

  • Ease and convenience

    Create recurring transfers from your HSBC Accounts in the UAE.

  • SMS notifications

    Receive SMS notifications for your transaction and balances.1

How to add a new payee and make a domestic transfer

Add a new payee:

  • log on to mobile banking app and go to 'Pay and Transfer'
  • tap on 'Pay & Transfer'
  • select 'Add a new payee'
  • select a 'payee account type' from the list available
  • enter the required payee details
  • check the new payee details and select 'Continue'

Make a domestic transfer:

  • log on and select 'Pay and Transfer'
  • select 'From' to choose the account you'd like to transfer from
  • select ‘To’ to choose the account you'd like to transfer to
  • enter the amount you want to transfer
  • check your transfer details and select 'Confirm'

This product/service may be affected by changes in foreign currency exchange rates.

Correspondent and receiving banks may charge additional fees when they process the transaction.

Penalties and Fees may be applied if there is a customer error or omission in providing correct or incomplete remittance information and may cause a rejection of, or delays in, the transfer. The exchange rate used for the refund of money paid by you may differ from the original rate used for the transfer. We shall not be held liable for any potential exchange rate loss.

The actual time to complete a transaction may differ from estimates due to increased scrutiny of transactions by the correspondent bank/financial institution or entity providing financial services to the beneficiary of remittances.

For recall of payments, please contact us as soon as possible on 800 4525 (Within UAE) or +971 4 227 4310 (Outside UAE). We may charge payment recall fee and the exchange rate used for the refund of money paid by you may differ from the original rate used for the transfer. We cannot guarantee that we’ll be able to recall the payment successfully.

Are you eligible?

Domestic money transfers are available to all customers with a valid HSBC UAE account.

Things you should know

To keep you safe when you send money to someone for the first time with online banking, we’ll ask you to authorise your transfer by generating a one-time transaction code on your Secure Key.

This security step verifies your credentials and increases security against possible fraud attacks caused by malware.

How to apply online

Already an online Customer?

Simply log on to online banking for the quickest and easiest way to transfer.

A Secure Key is required to add a new beneficiary.

Not registered yet?

If you’re already a customer it only takes a moment.

Contact us about money transfers

By phone

Premier customers: 800 4320 (within UAE) or +971 4 224 1000 (outside UAE)

Advance customers: 800 4420 (within UAE) or +971 4 325 4573 (outside UAE)

Personal Banking customers: 600 55 4722 (within UAE) or +971 4 228 8007 (outside UAE)

HSBC Jade customers: 800 5233 (within UAE) or +971 4 366 9027 (outside UAE)

In branch

Visit your nearest branch or Customer Service Unit for a chat.

Another way to transfer

If you are an HSBC Premier customer, you can call your Relationship Manager to make a transfer.

This is subject to relevant threshold amounts and internal approvals.

Related products

 

The multi-currency digital account that lets you manage, send and receive money in different currencies across the world.

 

Move money between HSBC Jade, Premier or Advance accounts in multiple countries and regions in one place.

 

The quick, convenient and secure way for you to send money overseas.

 

Transfer money from your home country or region to your HSBC UAE account in your currency of choice.

Important notes

1You must register to use our SMS Alerts service, at the time of account opening or request to use this service by calling 800 5233 for Jade, 800 4320 for Premier, 800 4420 for Advance and 600 55 4722 for Personal Banking customers. Personal Banking General Terms and Conditions apply, available at www.hsbc.ae.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.