Top of main content

Account set-up

Account set-up process

Set Your PIN on your HSBC Debit or Credit Card

  • your card can be instantly used to make online purchases or in apps
  • it can be instantly added to mobile wallets for contactless in-store transactions or in app (Apple Pay, Samsung Pay and Google Pay)
  • you can instantly use it for contactless transactions at point of sale below AED 500
  • if you have not set up a PIN, you may create a card PIN by calling:

     Within UAE 800 CARD PIN (800 2273 746)

     From outside the UAE +971 4 3544 579

Create your phone banking PIN

Call:

Jade 800 5233

Premier 800 4320

Advance 800 4420

Personal Banking 600 55 4722

Secure Key

Use a Secure Key for extra protection during your online banking.

Mobile banking app

Bank on the move by downloading the HSBC Mobile Banking app available on the App Store and Google Play.

Online banking

Register for online banking to view your credit card statements, transaction history and to log in to mobile banking.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.