Current account set up
Your card has been delivered to you by courier. Never disclose any of these details or lend it to anyone.
There are now 4 easy steps to complete your account set up, please follow these in order.
1. Set up telephone banking
- Call 800 4320 for Premier
- Call 600 55 4722 for Advance and all other customers
For extra protection, choose to protect your account with HSBC Voice ID
2. Set up your debit card
- Call +971 4 35445794 to set your debit card PIN
- Set up Apple Pay, Google Pay or Samsung Pay on your phone
4. New to the UAE?
If you are new to the UAE, and did not yet provide your Emirates ID, your account is not yet fully active. You must provide your Emirates ID within 75 days of opening your account to avoid your cards and online payments being frozen. This step is also required to receive a cheque book or purchase any more products.
Credit card set up
Now your credit card has been delivered to you by Courier, there are 4 easy steps to complete your account set up. Please follow these in order.
1. Set up telephone banking
- Call 800 4320 for Premier
- Call 600 55 4722 for Advance and all other customers
For extra protection, choose to protect your account with HSBC Voice ID
2. Set up your credit cards
- Call +971 4 35445794 to set your debit card PIN
- Set up Apple Pay, Google Pay or Samsung Pay on your phone
4. Set up HSBC ENTERTAINER
Exclusive rewards and benefits await you with your HSBC credit card, including Buy One Get One Free Offers
Access HSBC ENTERTAINER app
Download and register to the HSBC ENTERTAINER app
After you download the app, you will need to enter a 9 digit code to use the app. If you don't have the 9 digit code yet, we will send you an email 15 days after you sign up for your credit card to share this code with you.