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Help

Get in touch with us, find out about a product or learn more about online banking

Help and support

 

Looking after your money is easy with the HSBC mobile banking app on your smartphone.

 

Quick, easy and secure. Personal online banking gives you instant access to all your accounts.

 

The automated phone banking service is 24 hours a day. Phone banking advisers are also available for your assistance.

 

Submitting your documents is just a click away.

 

Everything you need is right at your fingertips.

 
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Find the latest fees and charges applicable to your account.

 

Find out how to set up your HSBC account.

 

Find out how to make a complaint and what your options are if you're unhappy with our initial response.

 

Find out how to contact us.

 

Find your closest HSBC branch.

 
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Transfer your money wherever and whenever you need to.

 

Protecting you from fraud and financial crime.

 

Find out how to update the information we hold on file for you, such as your name and address.

FAQs and Guides

Are you looking for help with online or mobile banking? Please visit our FAQ and Guides page.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.