Accessibility
Supporting your everyday banking needs.
HSBC UAE aims to ensure our branches are accessible to customers with different needs, including the elderly & people with disabilities.
Accessible services
Check out some of the services we've got to help you bank your way.
Our talking ATMs can help you with banking needs if you’re unable to see or read on-screen instructions.
If you'd rather type than talk, you can send us messages securely through our Chat service. It's available in the mobile app and through online banking.
You can carry out most banking tasks from home using online banking, telephone banking or our mobile app. To log on to online banking, you'll need a Secure Key.
Accessibility resources
We're offering 1,000 people outside HSBC the chance to take part in our training – for free.
Find out about inclusive technology on our hub and be inspired by the ex-rugby player and TV personality Jodie Ounsley, a cochlear implant user.
Keny ensures our digital products and services are accessible to all our customers.
Website accessibility
Making sure our website is accessible to everyone.
Our website adheres to the Web Content Accessibility Guidelines 2.2. These guidelines are stipulated by the World Wide Web Consortium (W3C) to ensure websites are accessible to everyone.
If you're having technical difficulties accessing the website, you may need to update your browser to the latest versions of Microsoft Edge, Chrome, Safari or Firefox.
Get in touch
We're here to help
Got a question for us, or a problem that needs solving? There are lots of different ways to get in touch.
More support
Our guides will help you manage your finances when big life events cause your plans to change.