You can do many things through online banking and on our mobile banking app (on compatible devices) without having to leave your home. Digital banking is safe and secure, it also helps reduce the load on our branches and call centres so they can focus on the issues immediately impacting people’s finances.
Getting set up
If you’re not yet an online banking customer, follow our easy step-by-step guide to get started. You’ll need either your phone banking number and 6-digit phone banking PIN OR your credit or debit card number and 6-digit card PIN to hand.
Once you have online banking set up you can then install the HSBC UAE mobile banking app. Download the app and use your online banking details to log in.
Already registered, but forgotten your details?
If you're locked out of mobile or online banking or have forgotten your log on details, we can help. You can reset your details and then call us +9714 2274310 (within and outside UAE). to complete the process.
Discover our key features
| Balances and moving money |
Mobile app |
Online banking |
|---|---|---|
| View local and global account balances & recent transactions | |
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| View real-time credit card transactions | ||
| Move money between your own HSBC accounts | |
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| Domestic transfer to Payees |
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| Move money to a company (e.g. to pay a bill) | |
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| Manage Payee list |
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| Global Transfers | ||
| International Payments |
| Balances and moving money |
View local and global account balances & recent transactions |
|---|---|
| Mobile app |
|
| Online banking |
|
| Balances and moving money |
View real-time credit card transactions |
| Mobile app |
|
| Online banking |
|
| Balances and moving money |
Move money between your own HSBC accounts |
| Mobile app |
|
| Online banking |
|
| Balances and moving money |
Domestic transfer to Payees |
| Mobile app |
|
| Online banking |
|
| Balances and moving money |
Move money to a company (e.g. to pay a bill) |
| Mobile app |
|
| Online banking |
|
| Balances and moving money |
Manage Payee list |
| Mobile app |
|
| Online banking |
|
| Balances and moving money |
Global Transfers |
| Mobile app |
|
| Online banking |
|
| Balances and moving money |
International Payments |
| Mobile app |
|
| Online banking |
| Future dated transfers and Direct Debits |
Mobile app |
Online banking |
|---|---|---|
| View your Direct Debits | ||
| Set-up a new future dated transfer or Direct Debit | ||
| Cancel a future dated transfer or Direct Debit |
| Future dated transfers and Direct Debits |
View your Direct Debits |
|---|---|
| Mobile app |
|
| Online banking | |
| Future dated transfers and Direct Debits |
Set-up a new future dated transfer or Direct Debit |
| Mobile app |
|
| Online banking | |
| Future dated transfers and Direct Debits |
Cancel a future dated transfer or Direct Debit |
| Mobile app |
|
| Online banking |
| Card servicing |
Mobile app |
Online banking |
|---|---|---|
| View card details | ||
| Set or reset your card PIN | ||
| Block or unblock your card |
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| Set monthly spending limits | |
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| Create a travel plan |
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| Flexi Instalment Plan |
| Card servicing |
View card details |
|---|---|
| Mobile app |
|
| Online banking | |
| Card servicing |
Set or reset your card PIN |
| Mobile app |
|
| Online banking | |
| Card servicing |
Block or unblock your card |
| Mobile app |
|
| Online banking | |
| Card servicing |
Set monthly spending limits |
| Mobile app |
|
| Online banking |
|
| Card servicing |
Create a travel plan |
| Mobile app |
|
| Online banking | |
| Card servicing |
Flexi Instalment Plan |
| Mobile app |
|
| Online banking |
| Global Money Account | Mobile app | Online banking |
|---|---|---|
| Create a Global Money Account1 | ||
| Add money to Global Money Account | ||
| Convert money up to 21 currencies | ||
| Instant local and international transfers to new and existing payees within HSBC | ||
| Opt in to Payment Network | ||
| Pay other Global Money users using their mobile number |
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| Global Money Transfers to non-HSBC accounts |
| Global Money Account | Create a Global Money Account1 |
|---|---|
| Mobile app | |
| Online banking | |
| Global Money Account | Add money to Global Money Account |
| Mobile app | |
| Online banking | |
| Global Money Account | Convert money up to 21 currencies |
| Mobile app | |
| Online banking | |
| Global Money Account | Instant local and international transfers to new and existing payees within HSBC |
| Mobile app | |
| Online banking | |
| Global Money Account | Opt in to Payment Network |
| Mobile app | |
| Online banking | |
| Global Money Account |
Pay other Global Money users using their mobile number |
| Mobile app | |
| Online banking | |
| Global Money Account | Global Money Transfers to non-HSBC accounts |
| Mobile app | |
| Online banking |
1Use a Global Money Account through the HSBC UAE App to make mobile transfers.
| Wealth | Mobile app | Online banking |
|---|---|---|
| View your investments | ||
| Online trading platform |
| Wealth | View your investments |
|---|---|
| Mobile app | |
| Online banking | |
| Wealth | Online trading platform |
| Mobile app | |
| Online banking |
| Personal details |
Mobile app |
Online banking |
|---|---|---|
| Change your correspondence address | ||
| Change your contact details | ||
| Request a chequebook |
| Personal details |
Change your correspondence address |
|---|---|
| Mobile app |
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| Online banking | |
| Personal details |
Change your contact details |
| Mobile app |
|
| Online banking | |
| Personal details |
Request a chequebook |
| Mobile app |
|
| Online banking |
| Statements and documents |
Mobile app |
Online banking |
|---|---|---|
eStatements - View, download or print
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| Download recent transactions in CSV format |
| Statements and documents |
eStatements - View, download or print
|
|---|---|
| Mobile app |
|
| Online banking | |
| Statements and documents |
Download recent transactions in CSV format |
| Mobile app |
|
| Online banking |
| Contact us |
Mobile app |
Online banking |
|---|---|---|
| View secure messages we send you | ||
| Send us a secure message | ||
| Chat with us | ||
| Add/ or remove a country from Global View | ||
| Contact us (pre-authenticated calls to contact centre) | ||
| View Relationship Manager's contact details (Premier customers only) |
| Contact us |
View secure messages we send you |
|---|---|
| Mobile app |
|
| Online banking | |
| Contact us |
Send us a secure message |
| Mobile app |
|
| Online banking | |
| Contact us |
Chat with us |
| Mobile app |
|
| Online banking | |
| Contact us |
Add/ or remove a country from Global View |
| Mobile app |
|
| Online banking | |
| Contact us |
Contact us (pre-authenticated calls to contact centre) |
| Mobile app |
|
| Online banking | |
| Contact us |
View Relationship Manager's contact details (Premier customers only) |
| Mobile app |
|
| Online banking |
| Apply for a new HSBC product |
Mobile app |
Online banking | Public website |
|---|---|---|---|
| Apply for a credit card |
|||
| Apply for a new current account | |||
| Apply for a new savings account |
|||
| Apply for a personal loan | |||
| Apply for a top up loan | |||
| Apply for additional current account |
|||
| Apply for additional savings account |
|||
| Apply for term deposit |
| Apply for a new HSBC product |
Apply for a credit card |
|---|---|
| Mobile app |
|
| Online banking | |
| Public website | |
| Apply for a new HSBC product |
Apply for a new current account |
| Mobile app |
|
| Online banking | |
| Public website | |
| Apply for a new HSBC product |
Apply for a new savings account |
| Mobile app |
|
| Online banking | |
| Public website | |
| Apply for a new HSBC product |
Apply for a personal loan |
| Mobile app |
|
| Online banking | |
| Public website | |
| Apply for a new HSBC product |
Apply for a top up loan |
| Mobile app |
|
| Online banking | |
| Public website | |
| Apply for a new HSBC product |
Apply for additional current account |
| Mobile app |
|
| Online banking | |
| Public website | |
| Apply for a new HSBC product |
Apply for additional savings account |
| Mobile app |
|
| Online banking | |
| Public website | |
| Apply for a new HSBC product |
Apply for term deposit |
| Mobile app |
|
| Online banking | |
| Public website |
Digital banking is secure
From secure log on to fraud monitoring teams around the world, we take many steps to make sure your money is safe.
Explore more
Online Banking
Access your accounts quickly and securely.
Secure Key
Find out more about your HSBC Secure Key, your key to extra protection.
FAQs and Guides
Find answers and tutorials for using online and mobile banking services.