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Banking on the go

You can do many things through online banking and on our mobile banking app (on compatible devices) without having to leave your home. Digital banking is safe and secure, it also helps reduce the load on our branches and call centres so they can focus on the issues immediately impacting people’s finances.

Getting set up

If you’re not yet an online banking customer, follow our easy step-by-step guide to get started. You’ll need either your phone banking number and 6-digit phone banking PIN OR your credit or debit card number and 6-digit card PIN to hand.

Once you have online banking set up you can then install the HSBC UAE mobile banking app. Download the app and use your online banking details to log in. 

Already registered, but forgotten your details?

If you're locked out of mobile or online banking or have forgotten your log on details, we can help. You can reset your details and then call us on 800 4525 (within UAE) or +9714 227 4310 (outside UAE) to complete the process.

Discover our key features

Balances and moving money

Balances and moving money
Mobile app
Online banking
View local and global account balances & recent transactions  
 
View real-time credit card transactions    
Move money between your own HSBC accounts  
 
Domestic transfer to Payees
 
 
Move money to a company (e.g. to pay a bill)  
 
Manage Payee list
   
Global Transfers1  
 
International Payments1  
 

Balances and moving money

Balances and moving money
View local and global account balances & recent transactions
Mobile app
 
Online banking
 
Balances and moving money
View real-time credit card transactions
Mobile app
 
Online banking
 
Balances and moving money
Move money between your own HSBC accounts
Mobile app
 
Online banking
 
Balances and moving money
Domestic transfer to Payees
Mobile app
 
Online banking
 
Balances and moving money
Move money to a company (e.g. to pay a bill)
Mobile app
 
Online banking
 
Balances and moving money
Manage Payee list
Mobile app
 
Online banking
 
Balances and moving money
Global Transfers1
Mobile app
 
Online banking
 
Balances and moving money
International Payments1
Mobile app
 
Online banking
 

1. Use a Global Money Account through the HSBC UAE App to make mobile transfers.

Future dated transfers and Direct Debits

Future dated transfers and Direct Debits
Mobile app
Online banking
View your Direct Debits    
Set-up a new future dated transfer or Direct Debit    
Cancel a future dated transfer or Direct Debit
   

Future dated transfers and Direct Debits

Future dated transfers and Direct Debits
View your Direct Debits
Mobile app
 
Online banking  
Future dated transfers and Direct Debits
Set-up a new future dated transfer or Direct Debit
Mobile app
 
Online banking  
Future dated transfers and Direct Debits
Cancel a future dated transfer or Direct Debit
Mobile app
 
Online banking  

Card servicing

Card servicing
Mobile app
Online banking
Block or unblock your card
   
Set monthly spending limits  
 
Create a travel plan
   
Flexi Instalment Plan
     

Card servicing

Card servicing
Block or unblock your card
Mobile app
 
Online banking  
Card servicing
Set monthly spending limits
Mobile app
 
Online banking  
Card servicing
Create a travel plan
Mobile app
 
Online banking  
Card servicing
Flexi Instalment Plan
Mobile app
  
Online banking   

Global Money Account

Global Money Account Mobile app Online banking
Create a Global Money Account    
Add money to Global Money Account    
Convert money up to 21 currencies    
Local and international transfers to new and existing payees within HSBC
   
Opt in to Payment Network    
Pay other Global Money users using their mobile number
     

Global Money Account

Global Money Account Create a Global Money Account
Mobile app  
Online banking  
Global Money Account Add money to Global Money Account
Mobile app  
Online banking  
Global Money Account Convert money up to 21 currencies
Mobile app  
Online banking  
Global Money Account Local and international transfers to new and existing payees within HSBC
Mobile app  
Online banking  
Global Money Account Opt in to Payment Network
Mobile app  
Online banking  
Global Money Account Pay other Global Money users using their mobile number
Mobile app   
Online banking   

Wealth

Wealth Mobile app Online banking
Access your investments    
Online trading platform      

Wealth

Wealth Access your investments
Mobile app  
Online banking  
Wealth Online trading platform
Mobile app   
Online banking   

Personal details

Personal details
Mobile app
Online banking
Change your correspondence address    
Change your contact details    
Request a chequebook    

Personal details

Personal details
Change your correspondence address
Mobile app
 
Online banking  
Personal details
Change your contact details
Mobile app
 
Online banking  
Personal details
Request a chequebook
Mobile app
 
Online banking  

Statements and documents

Statements and documents
Mobile app
Online banking

eStatements - View, download or print

 

   
Download recent transactions in CSV format
   

Statements and documents

Statements and documents

eStatements - View, download or print

 

Mobile app
 
Online banking  
Statements and documents
Download recent transactions in CSV format
Mobile app
 
Online banking  

Contact us

Contact us
Mobile app
Online banking
View secure messages we send you    
Send us a secure message    
Web chat    
Add/Remove Global View country
     

Contact us

Contact us
View secure messages we send you
Mobile app
 
Online banking  
Contact us
Send us a secure message
Mobile app
 
Online banking  
Contact us
Web chat
Mobile app
 
Online banking  
Contact us
Add/Remove Global View country
Mobile app
  
Online banking   

Apply for a new HSBC product

Apply for a new HSBC product
Mobile app
Online banking Public website
Apply for a credit card
     
Apply for a new current account      
Apply for a new savings account
     
Apply for a personal loan      
Apply for a top up loan      
Apply for additional current account
     
Apply for additional savings account
     
Apply for term deposit
     

Apply for a new HSBC product

Apply for a new HSBC product
Apply for a credit card
Mobile app
 
Online banking  
Public website  
Apply for a new HSBC product
Apply for a new current account
Mobile app
 
Online banking  
Public website  
Apply for a new HSBC product
Apply for a new savings account
Mobile app
 
Online banking  
Public website  
Apply for a new HSBC product
Apply for a personal loan
Mobile app
 
Online banking  
Public website  
Apply for a new HSBC product
Apply for a top up loan
Mobile app
 
Online banking  
Public website  
Apply for a new HSBC product
Apply for additional current account
Mobile app
 
Online banking  
Public website  
Apply for a new HSBC product
Apply for additional savings account
Mobile app
 
Online banking  
Public website  
Apply for a new HSBC product
Apply for term deposit
Mobile app
 
Online banking  
Public website  

Digital banking is secure

From secure log on to fraud monitoring teams around the world, we take many steps to make sure your money is safe.

See what checks are in place to keep you secure

Explore more

 

Access your accounts quickly and securely.

 

Find out more about your HSBC Secure Key, your key to extra protection.

 

Find answers and tutorials for using online and mobile banking services.  

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.