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Cheque support

Get answers to all your questions about using cheques.

Partial payment of cheques

If you have an HSBC cheque that was rejected due to insufficient funds, we can give you a partial payment up to the amount available in the issuer’s account.

We won't charge you anything for processing a partial cheque payment.

Cheque clearing

Same-day clearing cut-off times

If you deposit your cheque before these cut-off times, the money will be available in your account the same working day:
  HSBC cheques
Cheques from other UAE banks
Deposited via cheque deposit machine Before 2pm Before 9:15am
Deposited at the branch counter Any time during branch opening hours Before 9:30am[@special-clearing-for-cheques]
If you deposit your cheque before these cut-off times, the money will be available in your account the same working day:
  Deposited via cheque deposit machine
HSBC cheques
Before 2pm
Cheques from other UAE banks
Before 9:15am
  Deposited at the branch counter
HSBC cheques
Any time during branch opening hours
Cheques from other UAE banks
Before 9:30am[@special-clearing-for-cheques]

If you deposit your cheque after these times, the money will be available in your account the next working day.

Ordering a new chequebook

If you need to order a new chequebook, you can do it quickly and easily in online banking.

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