What personal details can be changed
- home phone
- mobile phone
- work phone
- email address
Update in online banking
If you're registered for online banking, you can log on using your Secure Key to update your contact details in just a few steps. Here you can update your home phone, work phone and email address as well as your dependents, salary, occupation and nationality.
Visit a branch
Come to your nearest branch and we’ll be happy to help you. Please remember to bring your Emirates ID or passport with you so we can easily check who you are.
For changes to your employment details, please bring a salary certificate or transfer letter.
For changes to your nationality, please visit us in branch to discuss your needs further.