WorldTrader frequently asked questions

If you're already an HSBC UAE customer, no additional documents are required - so long as your personal details on our records are up to date.

If you're not an HSBC UAE customer, you'll need the following to open a current account:

For joint accounts, both you and your joint applicants need to complete the account opening process by personally visiting any of our branches or customer service units with the required documents.

Please note, that we may request further information or documentation from you, in order to comply with the Foreign Account Tax Compliance Act (FATCA).

Yes. You can have 1 sole and multiple joint investment accounts linked to your HSBC current account. Interactive Brokers UK supports a joint investment account with 2 joint account holders. To open an account, please speak to an advisor.

No. If you want to add another adult, you need to open a separate joint account.

It is not possible to add or open an investment account for dependents under 21 years.

Contact your relationship manager or visit your nearest HSBC branch.

When you open an investment account with IBUK, you automatically get 5 HSBC investment funding accounts in USD, EUR, GBP, HKD and AED in the HSBC UAE app.

You can fund your investment funding accounts through the move money option in your HSBC UAE app, online banking, branches, ATMs or through direct fund transfers from other banks.

You will be limited to only 5 currencies: USD, EUR, GBP, HKD and AED. 

If you want to trade in different currencies, they will be charged to your USD funding account. 

You can link your existing card with the investment funding account and see all the linked accounts at ATMs.

You can't make withdrawals from your funding account at ATMs.

No. There is no debit card or cheque book issued with this account .

No. Bill payments cannot be linked to your investment funding account.

You can only move money from your investment account to your HSBC investment funding account. Then you can transfer the funds to your other accounts.

Orders and trades can be found in the Trade tab in online banking.

An order hasn't been filled yet, a trade is an order that has been filled.

To view your positions and profit and loss statements in the WorldTrader app, tap the Portfolio icon. 

Streaming market data in WorldTrader is updated in time-based snapshot intervals, which can vary by product and region. Tick by tick data can only be retrieved if using an API. The average snapshot interval is 250ms for the following assets:

News is updated in real time, according to the market providers. 

Shares can be sold as soon as the purchase has been settled. 

You can view the accrual reversals and final cash dividend allocations on your daily or monthly account statements.

If you want to create an HSBC perpetual savings plan, you need to contact your relationship manager to do so.

You can start your investment on your preferred date, or choose the date when we trigger the recurring investment. It's your responsibility to ensure your investment funding account has sufficient funds on the day of the recurring investment. 

You can see your recurring investments in WorldTrader in online banking.

Just select the 'Home' tab, then the 'Recurring' button.

Only equities and mutual funds are eligible for recurring investment. 

HSBC reserves the right to cancel your recurring investment plan, as set out in the terms and conditions.

In the HSBC UAE WorldTrader app, you can access stocks and mutual funds.

In online banking, you can access stocks, bonds and mutual funds, corporate actions, statements and reports, the bonds scanner and product research. 

Please contact your relationship manager, contact centre or nearest branch for assistance.

We receive information regarding announced and effective mandatory and voluntary corporate actions from a number of external sources. The information is then passed on to clients on a best-efforts basis.

On mandatory corporate action notifications, we don't review information before sending, so we can't guarantee the timeliness or accuracy of the information.

It's your responsibility to ensure all corporate action terms are verified with an external party, such as a company website or news release. 

All market data are real time. 

Yes, any director or individual in a non-executive directorship position of a public company is required to declare this position.

Previous Daily, Monthly and Annual Activity statements are available for the last 84 months.

Log on to WorldTrader in online banking, select the Performance & Reports menu, then Statements.

Calendar events allow you to view:

A market order is an order to buy or sell at the market bid or offer price.

A market order may increase the likelihood of a fill and the speed of execution but, unlike a limit order, it provides no price protection and may fill at a price lower or higher than the current displayed bid. 

A Market-on-Close (MOC) order is a market order submitted to execute as close to the closing price as possible.

A mid-price order is designed to split the difference between the bid and ask prices and fill at the current midpoint of the National Best Bid and Offer (NBBO) or better.

Set an optional price cap to define the highest price for a buy order, or the lowest price for a sell order, you are willing to accept.

A limit order is an order to buy or sell at a specified price or better.

The limit order ensures that if the order fills, it won't fill at a price less favourable than your limit price. But it does not guarantee a fill. 

A limit-on-close (LOC) order is submitted at the close. It will be executed if the closing price is at or better than the submitted limit price.

A good til day order remains in the marketplace until it's executed or until the close of the market on the specific date.

A good til cancelled order remains in the marketplace until it's executed or you cancel it.

There is no maximum value per trade on Worldtrader, and you can buy fractional shares.

Global Financial Information Services GmbH (GFIS) is a subsidiary of IBKR.

They handle all market data and research relationships, contracts, and distributions. This allows HSBC customers to access more data and keep these services at competitive rates.